New Job Opportunities at Air transport company, QATAR AIRWAYS-2022

New Job Opportunities at Air transport company, QATAR AIRWAYS-2022


Job Title: Senior Airport Services Agent

About The Role

We are recruiting for a Senior Airport Services Agent-based in Dar Es Salaam, Tanzania.

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.

Your Specific Responsibilities Include

  • Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passengers.
  • Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.
  • Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
  • Assist duty officer to handle company material and records.
  • Liaison with GHA for quick processing of hotel and transfer passengers.
  • Work with GHA and ensure smooth passenger handling.
  • Assist passengers in regards to entry requirements, visas, residence permits etc.
  • Ensure passengers are assisted smoothly through airport facilities.
  • Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.

Be part of an extraordinary stor

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, the impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About you

The Successful Candidate Will Have

  • Trade or Vocational qualification
  • Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline.
  • Excellent communication skills with fluency in the English language.
  • High energy and a positive attitude are necessary to perform well in this very high pressured and demanding environment.
  • DCS experience and knowledge of ticketing is an advantage for this job
  • Able to manage mishandled baggage services, including service recovery situations with customers.
  • Ideally completed courses in Passenger Handling and Customer Services
  • High level of computer literacy
  • Excellent customer focus and service delivery.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

Closing Date: 12-01-2022

CLICK HERE TO APPLY


Job Title: Customer Experience Airport Services Duty Officer

Specific Accountabilities Include

  • Ensuring that passenger and aircraft handling practices conform to the safety and security standards
  • Ensuring that all QR aircraft handling standards are met on a shift basis
  • Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
  • Ensuring proper allocation of manpower and resources in the airport operations
  • Completing checks to ensure adequate standards are maintained
  • Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
  • Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About you

The successful candidate will have the following qualifications and skills:

  • Relevant experience in an airline or reputed Ground Handling Operations at the supervisory level.
  • Strong background in Airport or GHA Operations
  • Good understanding of Conditions of Carriage, International Civil Aviation Safety, and Security Procedures in accordance with ICAO and IATA.
  • Overall knowledge of airport functions within passenger and baggage handling, weight and balance and dangerous goods regulations.
  • Excellent customer focus and service delivery.
  • Right to live and work in the United States.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

CLICK HERE TO APPLY

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