Role Purpose
Overall accountability for Network Performance for all technologies
E2E KPI tracking for all technologies
Conduct quarterly drive test as per regulatory requirement
Prepare both regulatory and group Network Performance reports
Key Accountabilities And Decision Ownership
- Develop KPI tracker for all elements CORE, Transport and Radio Network
- Ensure best practice set of features are implemented in the network as per EWL
- Manage E2E network incidents like outages, degradation with proper RCAs
- Proactively determine the gaps from the MS team on addressing network quality and ensure consistency on reporting
- Work with engineering and operations teams on delivering the anticipated network quality
- Conduct quarterly Benchmarking Drive Test and produce reports for Regulatory submission
- RAN parameter audit and KPI performance reconciliation
Core Competencies, Knowledge And Experience Long
Description
- Excellent analytical and logical reasoning skills translated from Key Performance indicators
- Excellent programming skills
- Strong stakeholder management skills like TCRA, suppliers etc
- Ability to proactively detect faults
- Ability to manage customer complaints
- Able to challenge the status quo
Must Have Technical/professional Qualifications
- 3+ years’ experience in industry or functional experience.
- Bachelor degree in Engineering, Telecommunications, Computer or its equivalent.
- Strong analytical skills and business acumen.
- Build and maintain relationship with key stakeholders in the organization
- Cloud and big data knowledge as an added advantage
- Project knowledge and experience would be advantageous.
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