Technical Team Leader (OMAO) Job Oppportunities at Old Mutual 2022

Technical Team Leader (OMAO) Job Oppportunities at Old Mutual 2022

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Technical Team Leader (OMAO) Job Oppportunities at Old Mutual 2022

Technical Team Leader (OMAO) Job Vacancy at Old Mutual


Your time is now to be your exceptional best at Old Mutual!


Job Description


To ensure that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations and the Company’s Corporate Objectives.

  • Ensure reserves are correctly set and regularly reviewed to reflect current position of the company’s liability
  • Monitor the performance of service providers for effective service delivery
  • Constantly analyze the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
  • Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
  • Ensure that recoveries are initiated and followed to conclusion so as to reduce the final cost of the claim
  • Ensure that cheque requisitions are raised upon receipt of discharge vouchers/ invoices to facilitate cheque processing
  • Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
  • Maintain effective business relationships by constantly interacting with customers and service providers so as to ensure customers have a pleasant experience
  • Prepare management reports for the department to advice on the status of the department at any one time
  • Supervise, train, mentor and coach staff within the department to ensure they remain motivated.
  • Technical Team Leader (OMAO) Job Vacancy at Old Mutual

Skills


Business Agility, Business Relationships, Creative Approaches, Customer Interactions, Facilitation, Professional Etiquette, Profitability, Risk Management, SupervisionEducation


Bachelor's Degree (B): Economics, Mathematics, Statistics (Required),

Bachelor's degree (B): Insurance (Required)Closing Date


20 July 2022


About Us


Old Mutual is a premium African financial services organization that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.


We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.


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