TeleVox ASP User Portal Login Guiden 2022 | www.televox.com

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Welcome to TeleVox ASP customer login guide! TeleVox Software Inc., a subsidiary of West Interactive Corporation, is a leading provider of communication and technology solutions that serves the patient engagement activities for healthcare providers. TeleVox ASP has an online portal for its customers. This login guide will show TeleVox ASP portal users the steps to sign in to their respective account.

TeleVox ASP User Portal Login From Computer Browser

Follow the steps explained below to login to TeleVox user portal from a laptop or PC:

  • Launch your computer browser and visit www.televox.com.
  • Click on the “Login” button at the top of the page.

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  • The login page will open.
  • There are two types of login section, one for Customers and another for staff.
  • If you are a customer enter your Customer Number in the first field.
  • If you are a staff member enter your staff ID number in the second field.

TeleVox ASP Login

Click the blue “Login” button to complete the login process.

TeleVox ASP User Portal Login From Mobile Browser

Follow the steps explained below to login to TeleVox user portal from mobile devices:

  • Launch the browser of your mobile device and visit www.televox.com.
  • Tap on the “Login” button in the right top corner of the page.
  • The login page will open.
  • There are two types of login section, one for Customers and another for staff.
  • If you are a customer enter your Customer Number in the first field.
  • If you are a staff member enter your staff ID number in the second field.
  • Tap the blue “Login” button to complete the login process.

TeleVox ASP User Portal Login Issues/Troubleshoots

The most common login issues users may face is a lost or forgotten password. Follow these steps to reset your forgotten password:

  • Visit www.televox.com.
  • Click or tap on the Login button, in the top right corner of the page.
  • Click or tap on the “Forgot Your Password?” link.

TeleVox ASP User Portal Login
  • Again, there are two fields, one for Customers and another for staff.
  • Enter your customer number in the first field, if you are a TeleVox customer.
  • Enter your Staff ID in the Staff Login field, if you are a staff member.
  • Enter your email address in the last field.

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Click or tap the “Reset Password” button.

A password reset link will be sent to your email ID, along with instructions to reset the password.

Click the password reset link sent to your email ID and follow the instructions to create a new password.

If you are facing logging issues even after providing correct login details, you can go through the following troubleshooting tips:

Check the caps lock key is turned off and confirm there are no extra spaces while typing the password.

Temporarily disable your antivirus software or firewall software.

TeleVox ASP login portal functions better in Internet Explorer. If you have in your system open the portal with it or else you can use any updated internet browsers.

Enable pop-up blocker.

If you are still facing issues accessing your user account with TeleVox ASP, you can talk to the TeleVox support team. Here are some of useful resources and links:

  • TeleVox Contact Us Page
  • TeleVox Phone Number: 800-644-4266
  • TeleVox Email Address: 1110 Montlimer Dr. Suite 700, Mobile, AL 36609
  • TeleVox Social Media Channels: Facebook, Twitter

Ref Link:

www.televox.com

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